Find out how to report a repair and what to do in an emergency.

Repairs are grouped in different priorities to make sure we deal with the most urgent ones quicker.

If you, your family or friends have caused damage to your home, whether this was by accident or on purpose, it is your responsibility to fix it. Therefore, you have to pay any costs.

Find out more about accessing your home for repairs and inspections.

Tenants are responsible for carrying out some repairs themselves.

Read what happens next when you report a repair.

When our operatives visit your property to carry out repairs, we adhere to Our Promise - Professional and Respectful Repairs