Your voice matters

We pride ourselves on listening to our customers and making improvements to our services as a result. As a customer your voice matters to us.

Feedback as letter blocks

We pride ourselves on listening to our customers and making improvements to our services as a result. As a customer your voice matters to us. 

Below are links to areas on the website where you can get involved and have your say as well as see how we are performing: 

SHG colleague at Connecting Communities event

Get involved

Your views and opinions have a big impact on the work that we do. See how you can get involved and view the results of recent customer feedback.
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Our performance

We aim to provide the highest levels of housing and services for our customers.
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Tenant Satisfaction Measures

Tenant Satisfaction Measures have been introduced by, the Regulator of Social Housing, to assess how well housing providers are doing at providing good quality homes and services.
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Customer feedback results

Find out the latest customer feedback results and how we are learning and improving from complaints.
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Complaints

If you are unhappy with the service you have received from us, we want to know.
Dluhc Social Housing Condensation Issue 1X1 Asset Message 1 (1)

Social Housing Issue?

Know your rights, and know how to complain.