MySHG how to guides

Need help registering for or using the MySHG portal? Check out the resources on this page.

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New MySHG customer portal is now live!

From Tuesday 10th March, the link myshg.stockporthomes.org will take you to our new customer portal. We’ll be inviting customers to register for the new portal by email over the next few months, starting with general needs tenants.  

If you need help registering for or using the MySHG portal, you’re in the right place. We’ve created a range of easy-to-follow written guides and short video guides to help you register for and use the services available to you.  

Whether you prefer reading step-by-step instructions or watching a quick video demonstration, our guides are designed to make using MySHG as simple as possible. Browse the resources below to find the support you need and get the most out of the MySHG portal. 

How to guides

Guide To Registering On MySHG

PDF 4257Kb

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Guide To Logging Into MySHG

PDF 1546Kb

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Guide To Reporting A Repair On MySHG

PDF 3406Kb

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Guide To Viewing And Editing Your Household Details

PDF 1891Kb

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Guide To Making A Payment Or Viewing And Downloading Statements On Myshg

PDF 1433Kb

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Video Guides

How to register

How to login

My payments

Report a repair

Need help with MySHG?

If you need a little extra help registering for or using MySHG, you can contact us by completing the MySHG enquiry form using the link below. A member of our team will get in touch and will be happy to support you.  

MySHG enquiry form

Please enter your full name
Please enter your full address (including postcode)
Please provide your date of birth
Please select from the list below the nature of your enquiry *
Please provide the details of your enquiry about My SHG below.