Pay it
You can pay your rent, water, service charges and other payments online using the link below.
Report it
If you have anything to report you can report it online here, from ASB to routine repairs.
Apply for it
Got an application you need to complete? See links below for details.
Tell us
Something you need to tell us? Click on the links below to let us know.
Ask Webster
Do you have questions about how to apply for housing, when the rent-free weeks are or how to get permission for a pet? Ask Webster, our friendly chat bot and he'll get the answer for you.
MySHG portal
MySHG is our customer portal that will allow you to manage your home online anytime, anywhere, anytime and on any device.
Help to get online
Do you need to get help to get online? Check out the resources below from training and support to wi-fi access.
Digital telephone switchover
All homes and businesses in the UK will move from analogue telephones to a faster digital system by 2025.
BSL video interpreter
If you are a British Sign Language user you can contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions. Click here to find out more.
Homechoice website
To apply for housing, register for a mutual exchange, or rent a garage visit the Homechoice website. See the guides below to help you get registered.
Recite Me Accessibility User Guide
We use Recite Me to ensure our website is accessible to all, this guide will show how to use the Recite Me tool.
